Questions, answered
Adjustments, the law, and how SATIEE handles both. If your question is not here, ask us directly.
The company
What is SATIEE?
SATIEE is reasonable adjustment software for UK employers. Each organisation builds a catalogue of support it has agreed to offer, employees request from it, and their line manager or HR decides. SATIEE keeps the request, the decision and any written reason together, in place of the email threads and spreadsheets many organisations still rely on. It also writes every step to an audit trail that cannot be edited or deleted. The platform page shows how a request moves through SATIEE.
Was SATIEE previously called EDEN?
Yes. EDEN, Employment Devices for Enhancing Neurodiversity, became SATIEE in 2026, with the same founder, team and mission under a new name. Anything recorded before the change still uses the old name, so if a podcast or a case study brought you here, you have found the right company. There is more on the name change if you want it.
The law
What is a reasonable adjustment?
A change to a job or a workplace that removes a disadvantage a disabled employee faces at work. Noise cancelling headphones, a later start time, written instructions instead of verbal ones. Reasonable is the operative word: employers weigh cost, practicality and their own size, not whether the request is convenient.
Are UK employers legally required to make them?
Yes. The Equality Act 2010 creates a duty that starts the moment an employer knows, or could reasonably be expected to know, that an employee is disabled. Waiting to be asked is not a defence. Failing that duty is discrimination in itself, which is why so few claims turn on intent.
How long does an employer have to make one?
No statutory deadline exists. Tribunals ask instead whether the employer acted without undue delay, weighed against its size and the complexity of the adjustment. Simple requests left unanswered for months are where employers lose.
The product
Who is SATIEE for?
UK employers who need adjustments handled consistently rather than case by case. HR gets the process and the evidence, managers get enough context to decide well, and employees get a route that does not depend on who they report to.
How is this different from a spreadsheet or our HR system?
Anyone with access to a spreadsheet can change it later. SATIEE dates each request when it is made, decided and put in place, requires a written reason for every refusal, and writes each step to an audit trail that cannot be edited or deleted. Generic HR systems track people rather than adjustments, so the detail that matters ends up in a free text note.
Data and privacy
Is adjustment data special category data?
Yes. Health and disability data sits under Article 9 of the UK GDPR, which sets a higher bar than ordinary personal data. SATIEE encrypts health and disability details with a dedicated key and keeps each organisation’s data in its own database schema. Matthew can take you through the detail in your demo, including the data processing agreement each customer signs.
Pricing
What does SATIEE cost?
The price depends on your headcount and how you set SATIEE up, so we quote each organisation separately. Book a demo (opens in a new tab) and we will work out a figure with you on the call.